Terms & Conditions

Last Updated: June 1, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website zynatysolution.com and any software products, digital services, subscriptions, or solutions provided by ZYNATY SOLUTION INDIA PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).

By accessing, browsing, registering, purchasing, or using our Website and services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of our Website and services immediately.

1. Company Information

Legal Name: ZYNATY SOLUTION INDIA PRIVATE LIMITED

Website: zynatysolution.com

Business Activities: Software Development, Software Licensing, SaaS Solutions, Digital Products, IT Services

Email: info@zynatysolution.com

Phone: +91 7075915374

Address: Bihar, India

2. Eligibility

To access or use our services, you must be at least 18 years of age and legally capable of entering into a binding agreement under applicable laws.

By using our Website, you represent and warrant that you meet these eligibility requirements.

3. User Accounts

Certain features may require account registration.

By creating an account, you agree to:

Provide accurate and complete information
Keep your login credentials secure
Maintain updated account information
Accept responsibility for activities occurring under your account

We reserve the right to suspend or terminate accounts containing false information or accounts involved in activities that violate these Terms.

4. Software Products and Licensing

All software, digital downloads, subscriptions, and related services offered through our Website are licensed and not sold unless expressly stated otherwise.

Subject to payment and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use purchased products for their intended purpose.

You may not:

Resell or redistribute products
Reverse engineer software
Remove copyright or ownership notices
Share license keys with unauthorized users
Modify products beyond permitted usage
Circumvent licensing or security systems

Violation of licensing terms may result in immediate suspension or termination without refund.

5. Orders and Purchases

When placing an order through our Website, you agree that:

All information provided is accurate
You are authorized to use the selected payment method
Purchases are made for lawful purposes

We reserve the right to refuse, cancel, or limit orders at our sole discretion, including cases involving suspected fraud, pricing errors, or policy violations.

6. Pricing and Payments

All prices displayed on the Website are subject to change without prior notice.

Payments may be processed through authorized third-party payment providers.

You agree that:

Applicable taxes may be charged where required
Payment authorization is required before product delivery
We are not responsible for failures caused by banks or payment gateways

We reserve the right to modify pricing, discounts, subscriptions, and promotional offers at any time.

7. Subscription Services

If any service is offered on a subscription basis:

Subscription fees will be billed according to the selected plan
Renewals may occur automatically unless cancelled
Access may be suspended if payment fails
Subscription benefits may change as products evolve

Users remain responsible for managing subscription renewals and cancellations.

8. Refunds and Cancellations

Refunds, cancellations, and return requests are governed by our Refund Policy.

Because many of our products are digital in nature, refunds may be limited or unavailable once access, download, activation, or delivery has occurred.

Users are encouraged to review the Refund Policy before purchasing.

9. Acceptable Use Policy

You agree not to:

Violate applicable laws or regulations
Engage in fraudulent activities
Upload malware, viruses, or harmful code
Attempt unauthorized access to systems
Interfere with Website operations
Abuse customer support services
Use our products for unlawful purposes
Circumvent security mechanisms

Violation of this section may result in account suspension, service termination, legal action, or financial liability.

10. Intellectual Property Rights

All content available on the Website, including but not limited to:

Software
Source code
Designs
Graphics
Logos
Trademarks
Documentation
Text content

is owned by or licensed to ZYNATY SOLUTION INDIA PRIVATE LIMITED and is protected by applicable intellectual property laws.

No rights are granted except those expressly stated in these Terms.

Unauthorized use, copying, distribution, reproduction, or commercial exploitation is strictly prohibited.

11. Third-Party Services

Our Website may integrate with or link to third-party services, tools, platforms, or websites.

We do not control and are not responsible for:

Third-party content
Service availability
Security practices
Privacy policies
Business practices

Use of third-party services is at your own risk and subject to their respective terms.

12. Limitation of Liability

To the maximum extent permitted by law:

Services and products are provided on an “as-is” and “as-available” basis.
We make no guarantee that services will be uninterrupted, error-free, or free from defects.
We are not liable for indirect, incidental, consequential, special, or punitive damages.

Our total liability arising from any claim shall not exceed the amount actually paid by you for the specific product or service that gave rise to the claim.

13. User Indemnification

You agree to indemnify, defend, and hold harmless ZYNATY SOLUTION INDIA PRIVATE LIMITED, its directors, officers, employees, affiliates, and partners from any claims, losses, liabilities, damages, expenses, or legal costs arising from:

Your use of the Website
Violation of these Terms
Misuse of software products
Violation of applicable laws
Infringement of third-party rights

14. Service Availability

We strive to maintain continuous access to our Website and services; however, we do not guarantee uninterrupted availability.

Temporary disruptions may occur due to:

Scheduled maintenance
Infrastructure upgrades
Security incidents
Technical failures
Internet service interruptions

We shall not be liable for downtime resulting from such events.

15. Force Majeure

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including:

Natural disasters
Floods, earthquakes, or fires
War or civil unrest
Government actions
Labor disputes
Internet outages
Cyberattacks
Power failures
Pandemics or public emergencies

Our obligations will remain suspended during the period of such events.

16. Suspension and Termination

We reserve the right to suspend, restrict, or terminate access to our Website, software, services, or user accounts if:

These Terms are violated
Fraudulent activity is suspected
Payment disputes arise
Security concerns are identified
Required by law

Termination does not waive any rights or remedies available to the Company.

17. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, or controversy arising from these Terms or the use of our Website shall be subject to the exclusive jurisdiction of the competent courts located in Bihar, India.

18. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Changes become effective immediately upon publication on the Website unless otherwise stated.

Your continued use of the Website after updates constitutes acceptance of the revised Terms.

19. Contact Information

For questions regarding these Terms & Conditions, please contact:

ZYNATY SOLUTION INDIA PRIVATE LIMITED