Last Updated: 27/06/2026

This Shipping Policy explains how ZYNATY SOLUTION INDIA PRIVATE LIMITED processes, dispatches, and delivers orders placed through our website.

By placing an order, you agree to the terms of this Shipping Policy.

1. Shipping Coverage

We currently deliver products across serviceable locations within India.

Delivery availability depends on courier partner serviceability. Some remote locations may have limited or delayed delivery options.

2. Order Processing Time

Once an order is placed and payment is confirmed:

  • Orders are processed within 1–2 business days

  • Orders placed on weekends or public holidays are processed on the next working day

  • Processing time may increase during peak sales periods

3. Delivery Timeline

After dispatch, estimated delivery time is:

  • 3–7 business days (standard delivery)

Delivery time may vary depending on:

  • Customer location

  • Product availability

  • Courier partner performance

  • Weather conditions or unforeseen delays

4. Shipping Charges

Shipping charges, if applicable, are displayed at checkout before payment.

We may offer free shipping on selected products or promotional campaigns, which can be changed at any time.

5. Logistics Partners

We work with third-party courier and logistics partners for delivery.

Our responsibilities include:

  • Order processing

  • Secure packaging

  • Dispatch to courier partners

Final delivery is handled by the logistics provider.

6. Order Tracking

Once your order is shipped:

  • Tracking details will be shared via SMS or email

  • Customers can track shipment using the provided tracking ID

  • Tracking updates depend on courier systems

7. Delivery Delays

Delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Strikes or transport issues

  • Incorrect address details

  • Courier operational delays

  • Government restrictions

We are not responsible for such delays but will assist in tracking and resolution.

8. Packaging

We ensure all products are securely packaged to minimize damage during transit.

If the package appears damaged at delivery, customers are advised to report it immediately with proof.

9. Customer Responsibility

Customers must provide accurate delivery details including:

  • Full address

  • Correct PIN code

  • Active mobile number

We are not responsible for failed deliveries due to incorrect or incomplete information.

10. Damaged or Missing Items

If your order is:

  • Damaged

  • Missing items

  • Incorrect

You must report it within 48 hours of delivery with proper images or videos.

11. International Shipping

Currently, we do not offer international shipping. Orders are delivered only within India.

12. Contact Information

ZYNATY SOLUTION INDIA PRIVATE LIMITED

Email: info@zynatysolution.com
Phone: +91 7075915374

Address:

8th Floor, SY No. 1051/P & 1060, Flat No. 822-R7,
Rythubazar Road, Hyderabad, Telangana – 500085, India